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Understanding roles and permissions

πŸ” Understanding Roles and Permissions in BlueDocs


BlueDocs uses a role-based permissions model to control who can access, create, edit, and manage different types of content across your organization.


This guide explains each default role, what actions they can perform, and how Admins can customize permissions for your workspace.



πŸ‘₯ Default User Roles


Every user in BlueDocs is assigned one of four roles:


Role

Description

Admin

Full access to all content, users, settings, analytics, and permissions.

Manager

Can manage most documents and workflows but has limited access to platform-level settings.

Editor

Can create and edit content, but cannot publish, approve, or assign it unless granted.

Viewer

Read-only access to published content. Cannot make changes.



πŸ“Š Default Permissions Overview


By default, each role comes with the following capabilities:




βš™οΈ Customizing Permissions


Admins can adjust these settings anytime by going to:


Settings β†’ Permissions β†’ Role Permissions


From here, you can:


  • Enable or disable permissions for each role
  • Control actions at the document type level (SOPs, Training, Policies, etc.)
  • Preview and test user access using role switching or impersonation


πŸ“Œ Tip: Changes to role permissions apply to all users with that role.



βœ… Common Scenarios


  • Give Managers the ability to assign training β†’ enable Assign for Training under the Manager row
  • Restrict Editors from deleting policies β†’ ensure Delete is unchecked for Policies
  • Let Viewers see Knowledge Base articles only β†’ keep all create/edit/publish unchecked



πŸ” Approval Workflows (Optional Tab)


Next to the Role Permissions tab is Approval Workflows, where Admins can define document approval chains (e.g., policies must be approved by HR before publishing).



πŸ“Œ Summary


Role

Best For

Admin

Superusers, IT, Compliance Leads

Manager

Team Leads, Department Heads

Editor

Content Creators, Trainers

Viewer

General Staff or New Hires



Need help planning your permission structure? Contact our support team or request a best-practice walkthrough for your team’s use case.


Updated on: 27/05/2025

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